Information We Collect
We collect the following types of information:
Contact details such as your name, address, phone number and email address when you request a quote, sign up for our services or contact us.
Details about the property or event requiring security services including location, number of guards needed, type of weapons permitted, dates and times.
Payment information such as credit card number and billing address when you purchase our services. This is processed by third party payment processors and not stored on our servers.
Feedback, comments or messages you submit through our website or provide to our guards.
Video footage or images from security cameras installed at properties where we provide guard services. This is stored securely and accessed only as needed to provide services.
Website usage data such as your IP address, browser type, pages visited and time of visit when you interact with our website.
How We Use Your Information
We use your information to:
Provide, manage and administer our security guard services.
Process payments and prevent fraudulent transactions.
Respond to your inquiries, comments and requests.
Communicate with you about our services, offers and promotional information.
Improve the quality of our services and develop new offerings.
Comply with applicable legal obligations and requirements.
Investigate violations of our terms, policies or other unlawful activity.
Disclosure of Your Information
We do not sell or rent your personal information. We only disclose it to service providers we hire to assist in operating our business, as required by law or with your consent.
We take reasonable technical, physical and organizational measures to protect your information against unauthorized or unlawful use and accidental loss or destruction. However, no system can be 100% secure, so we cannot guarantee absolute protection of your information.
Changes to this Policy